play exchange
play exchange
This app is available for your device
play exchange
This app is available for your device
Contact
+91 9280136893
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, verify that your internet connection is stable and strong. Wait for the send OTP option to be enabled by your internet signal, then proceed to send the OTP. If you don't receive the OTP within the given time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your updated KYC details via email to customer support to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play without any problems. This should get you up and running with the newly updated app.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not bonus amounts. This means users can only cash out their actual winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay affects the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform. You can withdraw the money earned from gaming activities, not the bonus itself. Withdrawals are limited to the funds generated while using the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, as the money should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
We recognize the significance of security and convenience, which is why we provide a range of reliable deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers, all protected by cutting-edge encryption technology. Our platform is designed to be user-friendly and fully optimized for both desktop and mobile devices, allowing you to access your favorite games at any time and from anywhere. With a seamless and efficient interface, you can easily manage your account, make deposits, and withdraw your winnings without any hassle. Our commitment to security and convenience ensures that you can focus on what matters most - enjoying your gaming experience.
Our friendly interface and compatibility with mobile devices make it easy to have fun on the go, wherever you are. Join our vibrant community today and take advantage of our generous bonuses, regular promotions, and dedicated customer support available 24/7 to help you with any need. At play exchange, we strive to provide an exceptional gaming environment where entertainment and winning opportunities are endless. With a user-friendly interface and seamless mobile compatibility, you can play whenever and wherever you want, without any interruptions. Our community is always active and engaging, with new players joining every day. Our customer support team is available around the clock to assist you with any questions or concerns, ensuring that you have a hassle-free experience. Plus, we offer a range of bonuses and promotions to help you get started and keep you playing. Whether you're a seasoned player or just starting out, we have something for everyone. So why wait? Join the fun today and discover a world of endless entertainment and winning opportunities.